Being smart is all about having the ability to go deeper and extract more abstract information from deluge of data that keeps inundating our senses on consistent basis.
Life in any given socio-economic system is too complicated and there’s no one correct path to understand all its nuances. Any sincere effort to understand it is nothing but guesswork and approximation.
What looks like a people problem is often a situation problem.
Knowledge does not change behavior. We have all came across obese doctors and divorced marriage counselors.
Starting an unpleasant task is always worse than continuing it. For example once you start your warm up routine, chances are you won’t stop in 10 minutes.
Because identities are central to the way people make decisions, any change effort that violates someone’s identity is likely to be a failure.
We should all work towards designing an environment in which undesired behaviors are made not only harder but impossible.
A Change leader never thinks, “Why are these people acting so badly? They must be really bad people.” A good Change leader invariably thinks, “How can I set up a situation that brings out the good in these people?”
Change is easier when you know where you’re going and why it’s worth it.
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